BBC Education: Make French your business. Interactive online exercises about key language and key words. Introducing yourself and your company. Audio files and transcripts followed by 5 practice exercises with self-check.
Ecole nationale des ponts et chaussées (ENPC): "Conseils pour la communication téléphonique". Contains definitions of French technological vocabulary related to phones as well as vocabulary used in telephone conversations. Explains proper French greetings and how to introduce one another, and examples of formal versus informal telephone conversations. Contributed by Séverine Durand & ENPC.
Ecole nationale des ponts et chaussées (EPNC): How to write or respond to an email in a formal situation. Polite phrases used when receiving mail, expressing a request, apologizing, thanking somebody, and asking for information. Contributed by Séverine Durand & ENPC.